These terms explain the scope of website information and AI enquiries, optional messages, reasonable use and the relationship with formal project agreements.
1. Scope
These terms apply to browsing, AI enquiries, messages, file uploads and other public functions of the BOAO website. Read the relevant information before using a function. Personal information is addressed in the Privacy Policy; these terms do not replace authorizations required by law.
Product purchases, project delivery, quotations, installation and maintenance are governed by the drawings, technical documents, quotations and agreements confirmed for the specific business. General website information does not change a signed agreement or limit statutory rights.
2. Use of website information
The website presents company information, Parking Systems, projects, news, images and videos for business information and preliminary discussions. We correct identified errors and update materials as appropriate. Website information cannot cover every site, configuration, standard or project requirement and is not an independent engineering design document.
3. Solutions, specifications and quotations
Parking capacity, dimensions, loads, speeds, compatible vehicles, installation conditions, delivery schedules and prices require confirmation for the specific project. Configurations in projects, images or videos may differ from your final delivered configuration.
Website information and AI replies are not formal quotations, order acceptance or guarantees for a specific project. Engineering safety, approvals, construction and equipment operation require confirmed professional solutions and official documents.
4. Scope and limits of AI enquiries
The AI assistant uses public company materials and a DeepSeek model to introduce products, explain technical concepts and help organize your requirements. Enquiry content is processed as described in the Privacy Policy. AI may misunderstand context, cite inapplicable information or produce errors; verify important facts against references and formal documents.
AI does not place orders, make payments, recover accounts or control equipment. It does not provide administrator credentials or confidential information, or handle unrelated general-purpose generation. Do not request mathematical proofs, code execution, attacks or repeated unrelated output.
An enquiry is a temporary conversation with message and validity limits. After reaching its limit, you may view the record within its validity period and optionally review your requirements and leave contact details. Leaving a message is not a condition of browsing the website.
5. Messages and possible follow-up
You may review and edit your requirements before voluntarily submitting your name and a phone number or email address. A message is considered saved only when the page confirms successful storage. The receipt is not an accepted order, confirmed quotation or promise that someone has been assigned to contact you.
BOAO may review messages in its administration system and choose whether to contact you according to its business arrangements. The website has no staffed live-chat service and does not promise immediate replies, calls at a fixed time or follow-up on every message. You can also use the phone number or email address listed on the website.
6. Reasonable use and security
Use the website for lawful product information and project discussions. Do not impersonate others, submit spam or unlawful content, upload malicious files, bypass access or usage limits, request protected information, attack systems or consume excessive chat and server resources with automated or repetitive requests.
To protect visitors and service operation, the website may rate-limit, verify, temporarily restrict or refuse abnormal requests and explain restrictions or faults where available. Security measures do not replace appropriate replies to legitimate questions.
7. Intellectual property and use of materials
BOAO names, logos, product materials and other website content belong to the relevant rights holders or are used with permission. You may browse and retain reasonable internal copies to evaluate a BOAO project. Do not sell, republish, remove rights notices or use materials misleadingly without authorization. This does not restrict uses permitted by law.
8. Submitted information and attachments
Provide accurate and necessary inquiry information and ensure you are authorized to submit the files. Do not upload account passwords, identity documents, unauthorized confidential materials or unrelated sensitive information. Keep your own copies of important files.
You retain rights to your submissions. BOAO receives, stores and uses them only as needed to handle the inquiry, evaluate the related project, protect the service or comply with legal obligations. Uploading does not grant unrelated rights of use. Personal information is addressed in the Privacy Policy.
9. Third-party services
AI models, hosting, network acceleration and email are operated by their respective providers. External websites and social links have their own service rules. These services may experience maintenance or faults. Ordinary website browsing and enquiries do not require you to pay the model provider directly. Provider rules do not remove BOAO's legal obligations.
10. Maintenance and interruptions
Maintenance, networks, model services or other technical problems may temporarily affect availability. If a reply is incomplete or message storage is unconfirmed, follow the page instructions to retry or contact BOAO directly. Do not assume a message was received without a successful-storage confirmation. We address identified problems reasonably but cannot guarantee uninterrupted service or that every AI reply is correct.
11. Responsibilities and protected rights
Verify general website information against your project circumstances rather than relying solely on AI replies for construction or equipment operation. BOAO remains responsible under applicable law and signed agreements. These terms do not exclude liability that must be borne by law, including for intentional conduct or gross negligence, or restrict non-excludable warranties, personal information rights or other protected rights.
12. Updates
We may update these terms when website functions or rules change and will show the effective date. Material changes require appropriate notice. Updates apply to relevant subsequent website use and do not unilaterally alter confirmed quotations, project contracts or existing statutory rights.
13. Contact us
For questions about the website or these terms, contact Hangzhou Dazhong BOAO Technology Co., Ltd. Phone: +86 571 8269 6679. Address: No. 58 Gaoxin 5th Road, Xiaoshan Economic and Technological Development Zone, Hangzhou, China. For project questions, include the project name or message reference. Contact email: